The vehicles and equipment produced by commercial vehicle (CV) manufacturers are tools in continuous operation by the owners. Quality and Reliability are a requirement. The owner’s livelihood depends on that.
For over 50 years our dedicated team of sales and engineering experts have worked side by side with CV manufacturers to develop and provide quality products that live up to the standards required by users of their vehicles.
Our customers have come to rely on Pana-Pacific to be the expert in the areas of mobile audio and entertainment, satellite radio, mobile appliances, safety and more. We take this responsibility very seriously. At Pana-Pacific we take pride in consistently delivering quality products. We also take on the responsibility of guiding our customers to plan for future products and technology that will position them as leaders in their industry.
Success in those two areas has earned Pana-Pacific Preferred Supplier status with all Heavy-Duty Truck Manufacturers. A distributor mentality and systems-integration approach has positioned the company to offer world class products from global companies to the CV manufacturers as well as their dealers and other valued customers.
Success in these areas has earned Pana-Pacific Preferred Supplier Status with all heavy truck manufacturers. A distributor mentality and systems-integration approach has positioned the company to offer world class products from global companies to the CV manufacturers, as well as their dealers and other valued customers.
OUR AREAS OF EXPERTISE:
• Audio & Video Systems — Amplifiers, Digital Media Players, Radios, Speakers, Subwoofers, Televisions & Displays
• Communication Systems — Antennas, Bluetooth Devices, CB Radios, Cables & Mounts, Navigation/GPS, Remote
Asset Tracking, Weather Radios
• Safety Components — Alarms & Sensors, Camera Systems, Collision Avoidance Systems, Event Data Recorders,
Tire Pressure Monitoring Systems, Power Inverters/Converters, Battery Chargers, Mobile Device Mounts
• Satellite Radio Systems — Tuners & Receivers, Integrated Radios, Antennas, Bundles
• Telematics — Geotab, Omnitracs, Trimble
• Mobile Appliances — Built-in Refrigerators, Microwaves, Smart TVs, Satellite TV Antennas, Portable Coolers
• School Bus Products — PA Capable Radios, Collision Avoidance Systems, Speakers, Cameras
Our current customers include 17 Original Equipment Manufacturers (OEM). Support services are provided to over 2,800 OEM dealers and 1,200 CV fleet companies.
Pana-Pacific ships approximately 1,000,000 parts monthly. At any given time, you will find over 2,500 different part numbers in stock and available for shipment from our warehouse facility located in Fresno, California.
• 1,000,000 Parts Shipped
• 3,000 Customer Support Calls Answered
• Heavy and Medium-Duty Truck Manufacturing Facilities
• Farm and Agricultural Equipment Manufacturing Facilities
• Bus Manufacturing Facilities
• Fleet Customers
• Overland Vehicle Upfitters
• Motorcoaches and RVs
• Integrated Solutions
• Application Assistance
• Installation Advice
• Troubleshooting
• Electronic Data Exchange – EDI
• Managed Dealer Inventory – MDI
• Vendor Managed Inventory – VMI
• Email, Phone and Fax Order Acceptance
• IATF 16949 Certified
• ISO 14001:2015 Certified
• Class 2 Certified Manufacturer to the IPC/WHMA-A-620 Standard
Customers are our #1 priority. We exhibit our commitment to quality with:
• Quality Products at Reasonable Cost — Providing Products and services of the highest possible standards that satisfy our customers’ needs and expectations of quality, reliability and value
• Superior Customer Service — Knowing who our customers are and what they want. Each employee makes the commitment to first understand our customers’ expectation and then to meet or exceed them.
• On Time Delivery and Fill Rate Commitment — Ensuring that we have the materials, capacity and capability to meet our customers’ delivery and fill rate requirements
• Teamwork and Open Communication — Working together as one team for the good of our customers, our company and each other. Employee empowerment, participation and honest communication foster an environment for total success
• Continuous Process Improvement — Striving to continuously improve every aspect of our business, we are committed to the implementation of a Six Sigma Business Strategy. We will communicate ideas to our customers and work with our suppliers for the improvement of our Quality Management System and all applicable requirements
• Product and Process Safety — Providing products and employing process of the highest safety standards. It is of the utmost importance that our customers receive the safest possible product and our employees work in safest possible environment
Pana Pacific is committed to providing our customers with quality products produced utilizing environmentally responsible processes. We exhibit our commitment to environmental responsibility through four major areas:
• Compliance with Environmental Laws — Provide products produced with processes that comply with all local, state and federal environmental laws
• Identification of Processes in Excess of Legal Requirements — Implement programs and processes that are not required by law, but serve to significantly reduce the negative environmental impact of the operation
• Regular Effectiveness Review — Ensure effectiveness and relevance of programs, projects and targets through regular audits, tracking of key metrics and review by management personnel
• Continuous Process Improvement — Strive to continuously improve every aspect of our business to reduce its negative environmental impact and prevent pollution. We will communicate ideas to our customers and work with our suppliers to identify and implement improvements